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Zammad is a web-based, open-source helpdesk and ticketing system. Email, phone, chat, and social media channels in one interface. Full-text search, knowledge base, and powerful automation rules.

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ticketinghelpdeskopen-sourceself-hostedmulti-channel

⚡ Using this saves ~70k tokens vs building from scratch

See indie alternatives to Zendesk →See indie alternatives to Freshdesk →

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